The shipping costs are displayed in the shopping cart during the ordering process, so you can see what shipping costs you will incur before completing your order: Free delivery from 100.- CHF within Switzerland and Liechtenstein. There are no shipping costs for download products (e.g. vouchers to print yourself) or for store pickup. Deliveries to an address outside Switzerland and Liechtenstein are only possible by arrangement. You will receive a shipping confirmation by e-mail as soon as your order is ready for shipment. The delivery time after shipping is according to experience 1 - 2 working days (for Switzerland and Liechtenstein). justo.
Privacy & Security
Secure payment: Saferpay. A secure payment option is as much in our interest as in yours. Vape GmbH works with the Saferpay e-payment solution. This means: Vape GmbH does not store any customer data, your payment data runs directly through an external, bank-certified data center. It goes without saying that this solution supports all of today's security standards. SSL stands for "Secure Sockets Layer" and is an encryption protocol for the secure transmission of data on the Internet. Vapestore E-Shop is equipped with an SSL certificate. This means that as soon as you are in a protected area, your sensitive data is only transmitted in encrypted form and is therefore inaccessible to third parties. You can recognize that you are in the protected area by the "s" in the URL of your browser (https://).
Returns & Return Policy
You can cancel your contract within 30 days without giving reasons in writing (letter, e-mail, etc.), taking into account the following conditions, directly to the return and thus revoke. Liquids, flavors, bases, clearo, cartomizers, batteries and driptips are hygiene items and therefore excluded from exchange. Also excluded are personalized (customized) products and products that are on sale (SALE).
Order
No sale to minors. No online trade with nicotine-containing liquids (For nicotine shots please visit us in our "Dampfzentrale", we will find a solution) Every order is binding. If a product is not available, this will be shown to you in the store. The total shipping costs will be shown when ordering and are including postage and packaging. If you order before 14:00, we will ship your goods on the same business day.
Payment, Prices & Promotions
Payment, Prices & Promotions All our prices are in Swiss Francs (CHF). Prices are subject to change without notice. With us you pay comfortably with your PostFinance, Visa or Master Card etc.. All payments with credit cards & giro cards are processed by us with the Swiss Post or SIX. (Card payment is also possible at any time in our "Dampfzentrale") You also have the option to make your payment via Twint. Your goods will be shipped to you immediately with all options. Voucher, discount and gift codes can also be redeemed with the payment methods in the online store as well as in our "Dampfzentrale".
In the online store you have the possibility to pay by invoice. Payable within 10 days (see AGB's).
Order history
After the final completion of your order, you will immediately receive a confirmation email. Orders placed before 14:00 will be processed the same day. Please note the stated delivery times. Our delivery partner Post CH will then take care of the delivery of your order as quickly as possible (priority shipping). The shipping costs over CHF 9.00 for national shipments are flat rate. As a rule, this process takes 1-3 business days within Switzerland. For the self-collection option, we will be happy to receive you in our VapeStore steam center.
